Responsible Gaming

Good players know how to win, great ones know when to stop while they’re ahead!

The Golden Castle Casino has several mechanisms in place to help you prevent playing more than you should. You can find the following parameters in your account settings under Gaming Limits:
1. Session Limit
2. Deposit Limit
3. Loss Limit
4. Login limit
We’re also working with professionals namely: The Global Gambling Guidance Group (G4) to supplement our built-in safety nets. Contact our Customer Support to know how to set limits for yourself.

Ain’t nothing better than leaving with a straight win record, right?

Everyone needs a rest, even Lady Luck!

Gaming can be both entertaining and profitable, but you can’t always win. Losing is part of the game and you have to be prepared for it. Therefore you should play responsibly, and not risk money that you can’t afford to lose. Gaming can also be addictive and can easily make you lose perspective of time and money. We at The Golden Castle Casino want all your gaming experiences to be as positive as possible, even if you lose. Therefore we work hard to help you control your own gaming.

We help you set the limits!

Think you’ve been playing too much? That’s okay! Our support can block out The Golden Castle Casino’s service for 7 days up to 6 months. And if you think you would be needing professional help, our support can lead you to where you can turn to. Don’t worry, The Golden Castle Casino will always be here for you!

Let the kids play outside

Starting them off young doesn’t include gambling! Avoid leaving usernames, password, and banking-details around if you have a shared computer with minors. Kids nowadays are at home with technology, so using incognito or private browsing also helps as this prevents your visit to The Golden Castle Casino from being logged in your browser history.

You can also supplement your parental controls with software such as NetNanny, Cyber Patrol, and Content Watch. These programs limit the kind of content kids can access on the internet.

If you need additional help, you can always email us at support

No Minors Allowed

The Golden Castle Casino does not and will not offer its services to individuals under 18 years of age. We reserve the right to request proof of age from any of our players and may suspend an account until satisfactory proof that a player is of legal age is submitted.

Most important, you’re not alone!

You don’t have to face problem gambling alone. The Golden Castle Casino works together with Game Therapy and GamCare to identify and prevent unhealthy gambling habits from escalating. Consider seeking assistance from our partner organizations if you think you may be suffering from problem gambling: GamCare